Privacy policy

Privacy Policy

This Privacy Policy explains how THE WHISKY STATION ("we", "us", "our") collects, uses, and shares your personal information when you visit www.thewhiskystation.com.au, use our services, make a purchase, or contact us.

By using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

Updates to This Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

What Information We Collect
We may collect the following personal information:

  • Contact details such as your name, address, phone number, and email

  • Order details such as billing address, shipping address, and payment confirmation

  • Account details such as username, password, and security information

  • Customer service information you provide when contacting us

  • Usage data such as IP address, browser type, device information, and how you interact with our Site

We may also receive information from third parties such as Shopify, payment processors, analytics providers, and advertising partners.

How We Use Your Information
We use your personal information to:

  • Process orders and payments

  • Deliver products and provide customer support

  • Manage your account

  • Send order updates and service-related messages

  • Improve our website, products, and services

  • Detect and prevent fraud or misuse

  • Send marketing communications and display relevant advertising

Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, improve performance, and understand user activity. Some third parties may also use cookies for analytics and advertising. You can control cookies through your browser settings, but disabling them may affect website functionality.

How We Share Your Information
We may share your personal information with:

  • Service providers such as Shopify, payment processors, shipping and fulfillment partners, IT providers, and analytics services

  • Marketing and advertising partners

  • Affiliates or related business entities

  • Authorities or other parties where required by law or to protect our legal rights

We do not use or disclose sensitive personal information without your consent, except where required by law.

Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites.

Children's Privacy
Our services are not intended for children, and we do not knowingly collect personal information from children.

Data Security and Retention
We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure. We keep your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights
Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Opt out of marketing communications at any time by using the unsubscribe link in our emails

We may need to verify your identity before processing your request.

International Transfers
Your personal information may be stored or processed outside your country, including by third-party service providers. Where required, we use appropriate safeguards for international data transfers.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
team@thewhiskystation.com.au